Privacy Policy

A. Bird and Co., LLC (“we” or “us”) considers your privacy important. We understand that you are also concerned about your privacy. For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services (defined below), whether you are a guest, a registered user, or another individual whose information we have collected under this Privacy Policy.

Please read this privacy policy (our “Privacy Policy”) to learn how we treat your personal data. When you visit one or more of our websites at ABirdCo.com and ABirdFarm.com (collectively, our “Site”), or otherwise communicate with us (all of the foregoing collectively, the “Services”), you accept the practices and policies outlined below, and you consent to our collecting, using, and sharing your information as described in this Privacy Policy.

Changes to This Privacy Policy. We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our Website, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information. Our Privacy Policy applies to information that we collect on our Site, including any subdomains and mobile versions thereof, and in email, text, and other electronic communications between you and us.
It does not apply to information collected by us through any other means. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms and conditions, and protect or defend the Services, our rights, and the rights of others.

What Personal Information We Collect. The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect:

Information We Collect Directly from You. Information that you directly submit to us through our Services may include: (a) Basic contact details including your name, address, phone number, and email; (b) Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number: (c) Account information including your username, password, and security questions; (d) Shopping information including the items you view or put in your bag; and (e) Guest support information including the information you choose to include in communications with us, for example, when sending a message to us. Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies. We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties. Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as: (a) Companies who support our Site and Services, such as WordPress and WooCommerce; (b) Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you; and (c) When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. For more information, see the section below, Third Party Websites and Links.

How We Use Your Personal Information. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications to you related to you account, purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange for shipping, and facilitate any returns and exchanges.

We also use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

We also use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you register an account with us, you are responsible for keeping your account credentials safe. Do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. Finally, we use your personal information to

provide you with guest support and improve our Services. This is in our legitimate interests of providing effective service to you and maintaining our business relationship with you.

Cookies. Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store, please see our Cookie Policy at https://abirdco.com/cookie-policy/. We use Cookies to improve our Site and our Services, including to remember your actions and preferences, to run analytics and better understand user interaction with the Services, and, in our legitimate interests, to administer and optimize the Services. Most web browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available.

How We Disclose Personal Information. In certain legitimate circumstances, we may disclose your personal information to third parties subject to this Privacy Policy. Such circumstances may include with vendors or other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, guest support, cloud storage, fulfillment, and shipping. We may also disclose your personal information to enforce any applicable terms and conditions of service and to protect or defend the Services, our rights, and the rights of others.

In the past 12 months, we have not disclosed any personal information or sensitive personal information about users.

Third Party Websites and Links. Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and cannot be responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found thereon. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.

Children’s Data. The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information. Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Restriction of Processing. You may have the right to ask us to stop or restrict our processing of personal information.

Withdrawal of Consent. Where we rely on consent to process your personal information, you may have the right to withdraw this consent.

Appeal. You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.

Managing Communication Preferences, We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to you8r request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints. If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

Contact. Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at nest@abirdco.com or contact us at 20021 Orting Kapowsin Hwy E, Graham, WA, 98338.